FTC Sues Uber Over Uber One Subscription Practices

The U.S. Federal Trade Commission (FTC) has filed a lawsuit against Uber Technologies, alleging deceptive practices in its Uber One subscription service, such as enrolling users without consent, misrepresenting potential savings, and making cancellations excessively difficult. The FTC also claims Uber billed customers before free trials ended and failed to clearly disclose key subscription terms. Uber denies the allegations, asserting its processes are now faster and easier following recent changes, and that it complies with all relevant laws. This legal action is part of a wider FTC crackdown on problematic subscription models across multiple industries. Uber's shares declined after news of the lawsuit, though the company maintains it will prevail in court. The FTC claims these practices violate both the FTC Act and the Restore Online Shoppers' Confidence Act (ROSCA).