Telus Cuts Over 2,000 Jobs in Barcelona After Meta Contract Termination

Meta Platforms Inc. has ended a major content moderation contract with Canadian tech firm Telus International, resulting in over 2,000 job losses in Barcelona, Spain. This move follows Meta's broader shift away from third-party content moderation and fact-checking, particularly in the United States, and aligns with CEO Mark Zuckerberg’s argument that fact-checking had become too politically biased and eroded public trust. Under the new policy, Meta will no longer proactively scan for hate speech or rule violations and will instead focus on reviewing user-reported content, adopting a community-driven system similar to X’s 'Community Notes.' The Spanish union CCOO confirmed that a preliminary agreement was reached to provide the highest possible legal compensation for affected workers, and Telus has stated it will support them through assistance and relocation opportunities. Meta's restructuring has been met with concern from unions, who emphasize the professionalism and expertise of the outgoing moderation workforce.