Apple AI Mistranscribes Voicemail to Offensive Message for Scottish Grandma

Louise Littlejohn, a 66-year-old woman from Dunfermline, Scotland, was shocked when Apple's AI-powered voicemail transcription service inaccurately transformed a routine message from a car dealership into a profanity-laden text. The AI referred to her as a 'piece of s**t' and inappropriately queried her about her sex life, leading her to initially suspect a scam. After recognizing the caller's area code, she realized it was just a follow-up from the garage where she had purchased a car. Experts suggest that the misinterpretation could stem from the caller's Scottish accent, background noise, and the scripted nature of the message. Littlejohn ultimately found humor in the situation despite the incident raising concerns about the reliability of AI-driven transcription services. This isn't the first time Apple has faced criticism over its dictation software, as similar issues have arisen in the past.