Paytm Reports First Profit, Advances AI-First Digital Payments Strategy

PayPal, Visa, and Mastercard are increasingly leveraging advanced AI technologies to enhance payment security by detecting fraud and scams before transactions are completed, using models that adapt to changing payment patterns. PayPal's AI-powered scam detection tool specifically targets payments through its Friends and Family feature, helping users identify potential social media-related fraud in real time. In the fintech sector, Pathward Financial has appointed Charles Ingram as Executive Vice President and Chief Information and Operations Officer to lead its technology, security, AI, and analytics efforts, reflecting the company's strategic commitment to innovation driven by AI. Meanwhile, India's Paytm has declared itself an AI-first company under CEO Vijay Shekhar Sharma, embedding AI throughout its payment solutions and services, which contributed to its first-ever profitable quarter. Paytm's AI-led approach spans merchant onboarding, transaction monitoring, and customer service, driving strong growth and operational discipline. These developments underline a broader industry trend of integrating AI to bolster security, improve operational efficiency, and foster innovation in digital payments globally.