Jesse Jones appointed director of Results Washington

Governor Bob Ferguson has appointed former investigative journalist Jesse Jones as the new director of Results Washington, an agency aimed at improving government efficiency and customer service. Jones, known for his award-winning consumer reporting, is tasked with refocusing the agency to enhance responsiveness and streamline bureaucratic processes. Ferguson emphasized the importance of reducing delays and confusion in government service delivery, stating that the mission is to prioritize the needs of Washington residents. Throughout his career, Jones has influenced significant legal reforms and is recognized for his ability to address consumer issues effectively. His past investigative work includes initiatives to curb ticket bots and advocate for consumer rights. Jones's appointment aligns with Ferguson's broader goal of reforming government operations to create a more efficient public service.