UK suspends 39 insulation firms for substandard work

The UK government has suspended 39 installers of solid wall insulation due to findings of poor-quality work reported by TrustMark, the independent oversight body. The suspensions affect installations made under the Energy Company Obligation 4 and Great British Insulation Scheme since 2022, with the government launching an immediate review and repair process for affected households. Installers are required to fund necessary repairs at no cost to homeowners, and Ofgem has begun notifying households about the inspection process. Common issues identified include missing or incomplete paperwork and insufficient ventilation, which can lead to damp and mould. While the situation is serious, it is not deemed a widespread safety threat, and the government remains confident that these issues are specific to the two schemes. Minister for Energy Consumers Miatta Fahnbulleh emphasized the need for reform in the system to prevent future incidents of this nature.