ADT Enters New Era with Executive Appointments Ahmad, Khan

ADT Inc. has announced the appointment of Fawad Ahmad as Chief Operating and Customer Officer and Omar Khan as Chief Business Officer as the company prepares for the retirement of COO Donald Young. Ahmad, previously at State Farm, will focus on operations, customer experience, and digital transformation, while Khan, who joins from Boston Consulting Group, will lead product development and innovation. CEO Jim DeVries expressed confidence that their expertise will accelerate ADT's growth and enhance customer service. These leadership changes come amid ADT's strategy to streamline operations and expand its market presence in home security services. The company has recently laid off staff and shuttered its solar subsidiary, focusing on core security offerings. Both executives bring extensive backgrounds in technology and operational excellence, positioning ADT to capitalize on emerging opportunities in smart living and security.