Woolworths CEO Confronted Over Price Gouging

Woolworths CEO Amanda Bardwell faced a confrontational exchange with a customer in Wollongong, who accused the supermarket chain of price gouging amid rising living costs. The customer, Megan Guy, challenged Bardwell on how she could justify the company's profits while millions are struggling to afford basic necessities. Bardwell responded by stating that Woolworths is striving to support customers during these tough times and claims they have lowered prices across the store. Despite her assurances, the customer remained skeptical, highlighting the company's recent acquisition of another supermarket chain as evidence of their profit-driven motives. The incident, which went viral, drew attention to widespread dissatisfaction with grocery prices in Australia, with many supporting the customer's stance online. Critics described Bardwell's responses as generic and lacking empathy, underscoring the growing frustration with corporate practices during a cost of living crisis.