Michigan Utilities Boost Outage Credits to $40
Michigan Utilities Boost Outage Credits to $40
Michigan Utilities Boost Outage Credits to $40
News summary

The Michigan Public Service Commission (MPSC) has increased the bill credit for customers experiencing lengthy power outages to $40 per day, up from $38, as part of an effort to enhance utility accountability and service reliability. This change, which automatically applies to eligible customers, aims to mitigate losses during outages and encourage utility companies to restore power swiftly. Customers can qualify for the credit if they endure outages lasting more than 16 hours under normal conditions, 48 hours during gray sky conditions, or 96 hours during catastrophic events. MPSC Chair Dan Scripps acknowledged that while the credit won't cover all losses, it serves as a tool to motivate utilities to improve the infrastructure. The adjustment follows public outcry over recent outages affecting hundreds of thousands of residents, and it reflects ongoing efforts to ensure more robust compensation mechanisms for consumers. The credits are indexed to inflation, a move that aims to keep pace with rising costs for consumers.

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