Bank of America Resolves Major Account Access Outage

On October 3, 2024, Bank of America experienced a significant outage, impacting many customers who reported being unable to access their accounts and seeing their balances drop to zero. The issues began around noon, leading to over 20,000 complaints on Downdector, with users expressing frustration on social media. Bank of America confirmed that the problems were being addressed and stated that the outage has largely been resolved, although they did not disclose the cause or timeline for full restoration. Customers raised concerns about the reliability of digital banking services in light of this incident. Despite the bank's assurances, many were left anxious about the security of their funds. The bank's team has been responding to customer inquiries on social media but has not provided detailed explanations regarding the outage.