BBB Warns of Rising Tariff Scams Targeting Online Consumers

The Better Business Bureau (BBB) has issued multiple warnings about a surge in scams exploiting consumer confusion over tariffs, with fraudulent sellers blaming tariffs or customs for delayed or undelivered online orders. Scammers often use fake tracking numbers, vague automated responses, and demand additional payments while impersonating retailers, delivery companies, or government agencies. These scams include fake package notifications, tariff payment demands, and bogus tariff relief offers, frequently employing urgent language to pressure victims. The BBB emphasizes that legitimate tariff fees are the responsibility of importing companies, not consumers, and advises verifying any suspicious requests through official government sources. Consumers are urged to report scams to the BBB Scam Tracker and contact their credit card companies to dispute fraudulent charges. Additionally, vigilance is advised against impostor calls and texts related to tariffs and other fraud attempts, with a recommendation to avoid sharing personal information and to verify any unexpected payment demands directly with the legitimate company or agency.