Empathy Raises $72M Series C to Expand North America Bereavement Support

Empathy, a bereavement support and legacy planning technology company, has raised $72 million in a Series C funding round led by Adams Street Partners, bringing its total funding to $162 million. The company operates across the U.S. and Canada, partnering with major life insurance companies and serving more than 45 million policyholders, handling one in five life insurance claims in the U.S. Its platform simplifies the complex emotional and bureaucratic challenges families face after the death of a loved one and recently expanded with Empathy LifeVault™, a tool for creating and securely storing legally binding estate plans and essential documents. Empathy has formed the Empathy Alliance, a coalition of leading market players committed to innovating emotional support and loss management. CEO Ron Gura highlighted the company’s rapid growth, with revenue tripling since the last round and a 100% customer retention rate. Empathy’s partnerships include major insurers such as New York Life, MetLife, and Allianz, reflecting its broad industry impact and cultural mission to transform standards around loss support.