DOJ Files $125M Lawsuit Against Uber for Disability Discrimination

The United States Department of Justice has filed a $125 million lawsuit against Uber, accusing the ride-sharing giant of discriminating against passengers with disabilities in violation of the Americans with Disabilities Act (ADA). The DOJ alleges that Uber routinely denies rides to individuals traveling with service animals and those using mobility devices like foldable wheelchairs, imposes improper cleaning fees, and charges cancellation fees to riders who were unlawfully denied service. The lawsuit seeks not only monetary compensation but also a court order requiring Uber to update its policies, train staff and drivers on ADA compliance, and pay civil penalties. DOJ officials highlighted that these discriminatory practices have caused significant delays, missed appointments, and unsafe situations for riders with disabilities. Uber has denied the allegations, stating it has a zero-tolerance policy for service denials and invests in training and technology to support riders with disabilities. This legal action underscores the federal government's commitment to enforcing equal access to transportation for people with disabilities.