Frank Bisignano Named First IRS CEO Amid Agency Modernization Efforts

The IRS has introduced a new CEO role, filled by Frank Bisignano, who continues to serve concurrently as commissioner of the Social Security Administration, both appointments occurring under President Trump's administration. Bisignano, recognized for his extensive leadership in the banking industry and his reputation as a problem solver, will manage the IRS's day-to-day operations and report to Treasury Secretary and acting IRS Commissioner Scott Bessent. The agency is facing significant challenges, including modernization needs, managing new tax legislation from the One Big Beautiful Bill Act, and improving customer service amid a backlog of paper processing. The Treasury Department highlighted that the IRS and SSA share technological and customer service goals, making Bisignano a natural choice to lead both agencies. Meanwhile, modernization efforts continue, supported initially by $80 billion from the Inflation Reduction Act, though some funding was clawed back. Additionally, the Trump administration is seeking to enhance IRS digital services, including design improvements led by Airbnb co-founder Joe Gebbia as Chief Design Officer.