Topgolf San Jose Suspends Food Service After Sewage Spill

Topgolf's San Jose facility faced a significant health crisis after a sewage spill affected multiple areas including kitchens, beverage stations, and bars, leading Santa Clara County health officials to suspend its food service permits and temporarily shut down parts of the venue. Despite reports and employee accounts that staff continued working amid raw sewage containing fecal matter and toilet paper, the county mandated the closure of contaminated areas until all affected food is discarded and thorough sanitation is confirmed through professional cleaning documentation. Topgolf responded by partnering with a third-party restoration company using EPA-registered disinfectants and voluntarily closed the venue overnight for additional sanitation efforts. The Santa Clara Department of Environmental Health emphasized that the permit suspension would remain until all corrective actions are completed and verified via follow-up inspection. Customers visiting after the incident noted the venue appeared clean and expressed confidence in Topgolf's handling of the situation. The company maintained it has strict cleanliness protocols and is committed to resolving the contamination concerns before fully reopening.