PA Turnpike Launches Free 24/7 Traffic Text Service

The Pennsylvania Turnpike Commission has introduced a free, 24/7 text messaging service to provide real-time updates for drivers experiencing unexpected traffic backlogs. By texting 'INFO' to 47676, users receive automated, location-specific information about incidents, anticipated clearance times, and other updates every 15-20 minutes. This service is designed to reassure drivers that issues are being addressed and is not intended for regular commuter traffic or construction delays. The system, originating from an internal innovation challenge, enhances roadway reliability and aligns with efforts to improve safety and response times. Users must be safely stopped to use the service, and it can be reactivated by texting the number again after an incident clears.