Uber Launches Cash Payments for Verified Riders in Multiple US Cities

Uber has introduced a cash payment option for verified riders in select U.S. cities including Los Angeles, San Diego, Tampa, Jacksonville, Dallas, and Laredo, Texas, aiming to make rides more accessible for those without bank accounts or credit cards. Riders can select the cash option through the app and pay their drivers directly after the trip, though drivers can opt out of accepting cash rides. The feature is available only between 6 a.m. and 10 p.m., and riders cannot change destinations or add stops when paying with cash. If riders overpay, the excess amount is credited as Uber Cash for future use, and if they underpay, Uber covers the difference to pay drivers. Uber recommends carrying smaller bills as drivers may not always have change, and tips can also be given in cash. This pilot program reflects Uber's effort to broaden payment options while maintaining safety features and upfront pricing transparency for both riders and drivers.