ACB Bank, Diamond Trust Bank Seek Multiple Senior Banking Managers

Several Tanzanian banks are offering key leadership roles focused on enhancing customer service, compliance, information security, and operational efficiency. Diamond Trust Bank seeks a Head of Customer Experience to oversee customer journey management, complaint resolution, and service standards, requiring at least five years of relevant banking experience. ACB Bank is recruiting for multiple positions: a Compliance Manager responsible for regulatory adherence, AML monitoring, and risk management with a minimum of eight years’ experience; an Information Security Manager to safeguard information assets and enforce security protocols; a Relationship Officer to grow personal banking portfolios and ensure customer satisfaction; and a Branch Manager to drive business growth, maintain loan portfolio quality, and lead branch operations. These roles emphasize strong leadership, regulatory compliance, customer-centric strategies, and the ability to balance business objectives with risk and security considerations. The opportunities underscore the banks’ commitment to service excellence and operational integrity in Tanzania’s financial sector.