OpenAI Restores GPT-4o for Paid Users After GPT-5 Backlash

OpenAI released GPT-5 as the new standard model for ChatGPT on August 7, 2025, touting its superior capabilities in writing, coding, math, and science, as well as improved accuracy and reduced hallucinations. However, many users expressed strong dissatisfaction with GPT-5's personality, describing it as flat, cold, and less engaging compared to the withdrawn GPT-4o, which was viewed as more personable and relatable. This backlash was so intense that OpenAI CEO Sam Altman quickly reversed course, reinstating GPT-4o as an option for paid ChatGPT Plus subscribers, acknowledging the importance of user preference and emotional connection with AI models. The removal of the model picker during GPT-5's rollout had forced users to upgrade without the ability to retain older versions, leading to feelings of loss akin to losing a friend among some communities. OpenAI has stated it will monitor usage of GPT-4o to decide how long to keep legacy models available, highlighting the balance between innovation and user satisfaction. This episode underscores that for many users, AI is more than a tool, and its personality significantly impacts their experience and loyalty.