A global IT outage caused by a faulty software update from cybersecurity firm CrowdStrike has disrupted operations in multiple sectors including airlines, banks, and emergency services, with recovery expected to take weeks. CrowdStrike CEO George Kurtz struggled to explain how a single update could cause such widespread damage, leading to viral criticism and questions about the firm's quality control processes. Despite the chaos, experts note CrowdStrike's essential role in cybersecurity, suggesting customers are unlikely to abandon the platform. The incident has exacerbated supply chain issues, potentially increasing the cost of everyday goods in Australia amidst an ongoing cost of living crisis. Authorities have warned of increased scams and phishing attempts exploiting the situation, urging caution among the public.