Pallet Raises $27M Series B to Scale AI Logistics Workforce

Pallet, the company behind the AI workforce platform CoPallet for logistics, has raised $27 million in a Series B funding round led by General Catalyst, bringing its total funding to $50 million. The investment will be used to expand Pallet's product and engineering teams and scale its AI solutions to serve freight brokers, third-party logistics providers, freight forwarders, carriers, and shippers. Pallet's AI automates manual back-office logistics operations such as order entry, quoting, and portal updates, delivering services faster and at less than half the cost of traditional staffing. The funding round included participation from notable industry leaders and investors like Bain Capital Ventures, Activant Capital, Bessemer Venture Partners, and executives from Microsoft, Datadog, and BlueYonder. Pallet's CEO, Sushanth Raman, highlighted the platform’s ability to reallocate labor and save millions for logistics companies facing increasing supply chain pressures. General Catalyst emphasized the significant market opportunity in logistics, an $11 trillion global industry, that is ripe for modernization through applied AI technologies like those offered by Pallet.