Baroness Tanni Grey-Thompson, a celebrated Paralympian, was forced to crawl off a train at London King's Cross after no assistance arrived despite her prior arrangements. The incident occurred on Monday night when she missed her initially booked train and boarded a later service, arriving at 10:02 PM. After waiting for over 16 minutes with no staff in sight, she had to drag herself off the train, expressing her anger and frustration with the lack of support for disabled passengers. Grey-Thompson criticized the government's failure to implement level boarding, which would allow wheelchair users to disembark without assistance, and highlighted the inconsistencies in the railway booking system. LNER has stated they are investigating the incident and apologized for the inconvenience caused. The experience raises serious concerns about accessibility and the treatment of disabled passengers in the UK's transport system.