CMA Investigates Ticketmaster for Misleading Oasis Concert Fans

The Competition and Markets Authority (CMA) has concluded that Ticketmaster may have misled fans during the sale of Oasis concert tickets, leading to accusations of breaching consumer protection laws. Fans reported significant price increases during the sale, with some paying up to £355 for tickets originally priced at £148, raising concerns over the company's pricing practices. The CMA criticized Ticketmaster for labeling certain tickets as 'platinum' and selling them at inflated prices without sufficient justification, while also failing to disclose the existence of multiple standing ticket categories. Although Ticketmaster denied using dynamic pricing, the CMA found no evidence to support claims of real-time price adjustments, instead noting that cheaper tickets sold out quickly before more expensive options were released. The watchdog is now seeking to enforce clearer ticket labeling and pricing transparency from Ticketmaster. The investigation was prompted by widespread complaints from fans frustrated by the chaotic ticketing process during the Oasis reunion tour announcement.