Care Inspectorate Issues Improvement Notice to Inverness Castlehill Care Home Amid Serious Concerns

Castlehill Care Home in Inverness has been issued an improvement notice by the Care Inspectorate following an inspection that raised serious and significant concerns about the quality of care provided to residents. The regulator highlighted issues such as the need for accurate assessment and documentation of residents' health, safety, and wellbeing, and stressed the importance of safe and compassionate care alongside effective governance. Castlehill Care Home has formally complained about the inspection process, alleging breaches of protocol and a lack of objectivity by inspectors. Despite the concerns, the home maintains its commitment to high standards of care and resident wellbeing, emphasizing positive feedback from residents' families. The situation has caused distress among residents, families, and staff, with Castlehill expressing unease over how the matter unfolded. This case follows other recent scrutiny in Scottish care homes, such as an Edinburgh facility where staff reported insufficient training and leadership challenges impacting care quality.