Kansas Launches New Unemployment Claims System

Kansas has launched a new online system for unemployment insurance benefits, marking a significant upgrade after years of inefficiency and fraud in its outdated program. Governor Laura Kelly and Kansas Secretary of Labor Amber Shultz announced that the modernization, which took three years and cost over $40 million, is intended to improve access and user experience for both claimants and employers. The old system struggled with high claims volumes, especially during the COVID-19 pandemic, leading to delays and frustrations among users. The revamped platform features a modern interface, enhanced self-service options, and improved security measures to combat fraud. Kelly emphasized the importance of continued investment in technology to avoid falling behind in the future. This project represents Kansas's commitment to providing effective workforce support and responsive services to its residents.