NatWest Expands AI Partnership With AWS, Accenture

NatWest Group has announced a five-year strategic partnership with Amazon Web Services (AWS) and Accenture to modernize its digital infrastructure using advanced cloud computing, data analytics, and AI technologies. The initiative targets NatWest's 20 million global clients by consolidating various customer data streams into a single AI-powered platform, enabling more personalized services, faster onboarding, improved fraud prevention, and efficient regulatory reporting. The deal will also provide NatWest employees with modern AI tools to streamline internal processes and foster a data-driven culture. NatWest CEO Paul Thwaite stated that the project is central to making the bank simpler, more agile, and technology-led. Executives from Accenture and AWS said the initiative sets a new standard for innovation in the financial sector by creating secure, scalable banking solutions. The partnership is part of NatWest’s broader digital strategy, which includes other technology collaborations to further integrate AI and enhance customer service.