Surrey Council Trials Booking System at Two Recycling Centres

Surrey County Council is launching a trial online booking system for the Camberley and Lyne (Chertsey) Community Recycling Centres (CRCs) to run from August 11 to November 10, 2025. This initiative aims to ease congestion during peak times, improve service efficiency, and help the council better manage the CRCs. Residents can book slots two weeks in advance starting July 28, with each appointment lasting 15 minutes and allowing up to 10 bookings per month; those without online access can book by phone. The trial will be evaluated afterward, with residents invited to provide feedback to help shape the service. Existing CRC rules, including proof of residency and permits for certain vehicles, remain unchanged, and until August 11, residents may visit the CRCs without appointments. Natalie Bramhall, cabinet member for property, waste, and infrastructure, emphasized the council's commitment to listening to residents and improving the recycling service based on successful examples elsewhere.