Verint Expands Bangalore Innovation Center to 1000 Employees by 2026

Verint, a US IT firm specializing in customer experience automation, has officially opened its first Global Innovation Centre (GIC) in Bangalore, India, with a current workforce of around 700 employees and plans to expand to 1,000 by 2026. This strategic move is part of Verint's commitment to enhancing its capacity for innovation and delivering AI-powered solutions to meet evolving customer needs. The Bangalore GIC will focus on both customer experience automation and AI Business Outcomes, strengthening Verint's position in the competitive CX automation market. The company has been operating in India for over 20 years and aims to attract top-tier talent in AI and data science, contributing to local economic development. Verint's Chief Technology Officer, Rob Scudiere, emphasized the importance of a diverse team of innovators to shape the future of customer engagement. This expansion underscores the growing significance of India as a key hub for technological expertise and development in the APAC region.