Louisiana Picks Vendor to Replace 50-Year-Old OMV System

Louisiana is undertaking a major modernization of its Office of Motor Vehicles (OMV) systems by contracting with CHAMP, a cloud-based software company, to replace the state's outdated, decades-old technology. Governor Jeff Landry announced the initiative, highlighting that the $30 million contract will streamline services, reduce wait times, and enable online and mobile access for driver’s license renewals, vehicle registrations, and related transactions. The overhaul comes after repeated system outages earlier in the year that prompted a state of emergency and caused widespread delays, forcing the suspension of late fees and extensions for license renewals. The new AI-powered system aims to automate many processes, reduce manual errors, and improve fraud detection, with a projected two-year timeline to complete installation and a six-year term for full implementation. Officials describe the existing system as antiquated and fragile, with risks of data corruption if updated further, making the upgrade critical for better service delivery to Louisiana residents. CHAMP has prior experience modernizing motor vehicle services in several other states, and the Louisiana upgrade is expected to bring the OMV fully into the 21st century.