Ingram Micro Faces Ransomware Attack Disrupting US Orders, Shipments

Ingram Micro, a leading global IT distributor, experienced a ransomware attack linked to the SafePay group, which caused significant system outages including the AI-powered Xvantage platform and online ordering systems. The company promptly took affected systems offline, engaged cybersecurity experts, and notified law enforcement to investigate and mitigate the breach. Customers and partners have faced disruptions in order processing and shipping, raising concerns about potential prolonged impact and prompting some to seek alternative suppliers. Despite Ingram Micro's efforts to communicate transparently about the incident, several partners expressed frustration over perceived communication gaps. The attack exploited vulnerabilities in Ingram Micro's GlobalProtect VPN, leading to a company-wide shutdown of VPN access and remote work directives for employees. The incident highlights ongoing cybersecurity risks in the IT sector and underscores the importance of robust defenses and crisis management.