PLAY Ceases Operations, Stranding Thousands

Icelandic low-cost carrier Play ceased operations on Sept. 28–29, canceling all flights and apologizing to passengers. The abrupt shutdown—blamed on weak financial performance, falling ticket sales and a failed turnaround including attempted wet-lease expansion—has stranded thousands and forced the company to begin winding down operations with authorities. About 400 employees are affected, and Play’s shares plunged before trading was halted. Passengers were urged to rebook with other carriers (some offering rescue fares), contact credit-card companies or travel agents for refunds, and may be eligible for additional compensation under EU rules; U.S. travelers were advised to contact local embassies or consulates. The board said all options had been exhausted before making the decision.