Microsoft Tests Animated Digital Avatars for AI Copilot in US, UK, Canada

Microsoft is advancing its Copilot AI assistant with several innovative features aimed at creating a more personalized and interactive user experience. The company is testing "Copilot Appearance," an animated digital persona that responds with real-time facial expressions and conversational memory, reflecting CEO Mustafa Suleyman's vision of a Copilot that "ages" and develops a permanent digital identity over time. Alongside this, Microsoft is developing a "Copilot Wallet," enabling the AI to securely store credit card and delivery information for one-click online shopping, marking a significant step toward transforming Copilot into an autonomous transactional agent. These developments align with Microsoft's broader strategy to build an "open agentic web," where AI agents autonomously perform complex tasks and workflows for users and enterprises. Suleyman's vision contrasts with previous Microsoft leadership views against anthropomorphizing AI, highlighting a shift toward creating AI companions with personalities and histories. Together, these features position Copilot not just as an information tool but as an evolving, interactive assistant integrated deeply into users' digital lives.