California Woman Flooded with Hundreds of Misdelivered Amazon Packages

A California woman named Kay has been inundated with hundreds of large Amazon packages she never ordered, after a Chinese seller, Liusandedian, used her home address as its U.S. return address. The packages primarily contain faux-leather car seat covers that many customers found ill-fitting and costly to return, leading to a flood of returns directed to Kay's doorstep, obstructing her driveway and access to her home, particularly impacting her disabled 88-year-old mother. Despite multiple complaints and assurances from Amazon that the deliveries would stop, the packages continued arriving, with Amazon offering only a $100 gift card as compensation. Amazon's policy requires international sellers to provide a valid U.S. return address, a returnless refund option, or a prepaid international shipping label, but Liusandedian appears to have circumvented these rules by listing Kay's residential address without her consent. Amazon denies advising Kay to return the packages via USPS or FedEx and is investigating the issue after media exposure. This case highlights challenges in managing third-party sellers and return logistics on large e-commerce platforms, as well as the impact on innocent individuals caught in such disputes.