Hornets Apologize for PS5 Incident with Young Fan

The Charlotte Hornets faced backlash after a young fan was presented with a PlayStation 5 during a game, only to have it taken away moments later when the cameras were off. The incident, which occurred during a mid-December match against the Philadelphia 76ers, involved the team’s mascot, Hugo, who dressed as Santa and presented the PS5 to the child after reading a heartfelt letter. Once the cameras stopped rolling, however, Hornets staff confiscated the console and replaced it with a team jersey, leading to outrage on social media. In response to the negative feedback, the Hornets issued an apology for their 'bad decision making and poor communication' and pledged to provide the child with the PS5 and a VIP experience at a future game. The situation highlights the importance of clear communication during promotional events, particularly involving children. Many criticized the team for creating a false sense of generosity and subsequently disappointing the young fan.