ROH secures $9.2M funding to enhance hotel payment platform

ROH, a cloud-based payments management platform for the hospitality industry, has secured $9.2 million in funding led by Highgate Technology Ventures and Acrew Capital. The investment will fuel platform expansion and enhance its automation capabilities for processing payments, contracts, invoices, and related data. ROH aims to streamline and automate the traditionally manual, labor-intensive payment processes in hotels—where an estimated 80% of $4 trillion in annual transactions still require human oversight—thereby reducing errors and operational inefficiencies. The platform provides end-to-end visibility into the payment lifecycle, automates workflows for payment processing, receipt sending, and refund management, and includes tools for compliance and chargeback management. Pilots in select Highgate properties demonstrated improved revenue flow and operational efficiency, leading to broader adoption among major hospitality groups. The company’s technology is positioned as critical for hotels seeking to manage costs and drive revenue by leveraging automation.