HHS deploys ChatGPT department-wide to reduce admin burden

The Department of Health and Human Services (HHS) has made ChatGPT available to all employees, following a directive from President Donald Trump’s AI Action Plan to provide workers with access to beneficial technology. Deputy Secretary Jim O’Neill emphasized that the AI tool can promote rigorous science, transparency, and better health outcomes, while cautioning users to be skeptical of outputs and verify information with original sources. The rollout, overseen by HHS Chief Information Officer Clark Minor, includes security protocols that restrict ChatGPT’s use with sensitive personal, classified, or proprietary information. This deployment aligns with other federal AI initiatives, such as CMS’s AI-assisted prior authorization pilot, and aims to reduce administrative burdens like emails and meetings to improve productivity. Despite some controversy surrounding Health Secretary Robert F. Kennedy Jr.’s leadership, the department is pushing forward with AI integration as part of its mission to modernize healthcare operations. Employees were given straightforward login instructions and guidance on how to use ChatGPT effectively within these safeguards.