CMA Probes Ticketmaster Over Oasis Ticket Pricing
CMA Probes Ticketmaster Over Oasis Ticket Pricing

CMA Probes Ticketmaster Over Oasis Ticket Pricing

News summary

The UK's Competition and Markets Authority (CMA) has launched an investigation into Ticketmaster over allegations of misleading consumers during the sale of more than 900,000 tickets for Oasis's reunion tour. The CMA found that Ticketmaster may have violated consumer protection laws by selling 'platinum' tickets at inflated prices without adequate explanation, as these tickets did not offer additional benefits compared to standard ones. Additionally, fans were unaware of different pricing tiers for standing tickets, leading to confusion and unexpectedly high costs. The investigation revealed that many fans faced long queues without clear pricing information, prompting the CMA to demand Ticketmaster revise its ticketing processes. Ticketmaster has made some changes, but the CMA deems them insufficient and is consulting with the company on further necessary steps. The watchdog's investigation follows widespread complaints from fans who felt misled during the ticket purchasing process.

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