Zoom Restores Services After Disruptive Outage Affecting 50,000 Users

Zoom Video Communications experienced a significant outage affecting tens of thousands of users across the United States, with Downdetector reporting over 67,000 incidents on Wednesday. The company attributed the disruption to domain name resolution issues affecting multiple services but has since confirmed full restoration of its platform. While Zoom remains a key tool for remote work and education, its meteoric rise has highlighted critical security vulnerabilities, privacy concerns, and ethical challenges, including data collection practices and exposure to 'Zoombombing.' Although the company has instituted security updates such as improved encryption and waiting room features, critics argue these measures were largely reactive. The debate continues as to whether Zoom's rapid growth came at the expense of robust user protection and transparency. Nonetheless, proponents maintain that Zoom's connectivity benefits outweigh its risks, especially given the unprecedented demand during the pandemic.