Pakistan Self Meter Reading App Reaches Over 1 Million Users

Pakistan's government has successfully engaged over one million electricity consumers with the 'Apna Meter Apni Reading' initiative, launched through the Power Smart app in June 2024. This program empowers consumers to submit their own meter readings by uploading photos, aiming to reduce overbilling and increase billing accuracy. The initiative has led to increased public trust in digital governance and improved the relationship between consumers and utility services. Due to reforms including this self-meter reading method, the electricity sector's losses have decreased by approximately Rs191 billion ($668.5 million) within the year. The app also helps consumers eligible for power subsidies to timely submit readings and avoid losing benefits. Federal Minister for Power Sardar Awais Ahmed Khan Leghari has committed to further improving service and consumer satisfaction in the electricity sector in the coming year.