DTE outage times

DTE Electric has requested a $456.4 million electric rate hike despite an audit revealing its service reliability is below industry standards, with over 13% of customers experiencing four or more outages in 2023. The Michigan Public Service Commission (MPSC) audit, conducted by Liberty Consulting Group, highlighted that DTE customers faced longer and more frequent outages compared to other utilities, with nearly 45% experiencing outages lasting eight hours or more. Equipment failures, tree damage, and wind damage were the primary causes of these interruptions. The audit warns that the transition to electric vehicles could further strain DTE's already inadequate infrastructure, necessitating immediate adaptive solutions. State lawmakers have expressed strong opposition to DTE's rate hike request, arguing it exacerbates the financial burden on residents amidst rising living costs. The findings of this unprecedented audit will inform ongoing efforts to improve the state's electric grid and restore customer trust.