Alaska Airlines Flight Disruptions on Cyber Monday

Alaska Airlines faced significant operational disruptions on Monday due to an IT issue that affected flight bookings and caused delays at Seattle-Tacoma International Airport. The airline requested a temporary ground stop from 11:20 a.m. to noon to alleviate congestion caused by the technical difficulties. This incident coincided with the start of its Cyber Monday flight sale, further complicating customer experiences. Passengers reported issues with the airline's website and app, leading to missed flights and service delays. Alaska Airlines has dealt with multiple tech-related disruptions throughout the year, raising concerns about its operational resilience. The airline expressed apologies and is working to resolve the ongoing issues as soon as possible.