Delta Air Lines Struggles After Software Outage

Delta Air Lines is facing significant challenges in recovering from a global technology outage caused by a faulty software update from CrowdStrike, which has stranded tens of thousands of passengers and prompted federal scrutiny. Transportation Secretary Pete Buttigieg has expressed concern over Delta's high cancellation rate, which has exceeded 5,500 flights since the outage began, accounting for two-thirds of worldwide cancellations on Monday. He has urged Delta to provide accommodations for affected travelers and issue prompt refunds. While other airlines have largely returned to normal operations, Delta is still grappling with the fallout, including a booking load exceeding 90%. The outage is reminiscent of a similar incident affecting Southwest Airlines in 2022, which resulted in regulatory repercussions. The air freight sector is also feeling the impact, with experts predicting that recovery will take longer due to capacity strains exacerbated by the outage.