Granicus Expands AI-Driven Solutions for Government Operations

Granicus has unveiled its new Operations Cloud within the Government Experience Cloud (GXC), designed to modernize public sector operations by automating tasks such as managing public meetings and record requests. This offering aims to enhance operational efficiency, public trust, and resource savings through advanced agenda management and video streaming capabilities. Granicus, which serves over 6,500 government agencies globally, plans to expand its GXC portfolio in 2025 with new generative AI applications, including a digital assistant and an advanced analytics platform for improved service delivery. Additionally, the company emphasizes the importance of transparency in AI deployment, urging government agencies to provide clear statements on their AI use to build public trust. As agencies approach compliance deadlines, the focus shifts from merely meeting requirements to ensuring effective and accountable AI systems. Overall, Granicus's innovations reflect a commitment to leveraging technology for better citizen engagement and operational efficiency.