Delta Air Lines Reveals AI Innovations at CES 2025

Delta Air Lines has made significant announcements at CES 2025, marking the start of its centennial year, including the introduction of an AI-powered assistant named Delta Concierge. This assistant will enhance customer experience by providing real-time travel assistance, such as reminding travelers about passport renewals and making flight bookings via voice commands. Additionally, Delta has partnered with Uber for better integration of transport services and will be adding YouTube to its in-flight entertainment system, featuring ad-free content and new 4K HDR QLED displays starting in 2026. The airline also emphasized its commitment to sustainability with plans to use 95% sustainable aviation fuel by 2050 and innovations in aircraft design, such as wings that mimic bird flight. Delta's CEO highlighted the integration of AI in operational tasks to improve service efficiency and personalize the travel experience for its 200 million annual passengers. As Delta aims to enhance the in-flight experience, competitors like United Airlines are also making similar advancements in their services.