CBSA Outage Disrupts Border Crossings and Airports

A Canada Border Services Agency (CBSA) systems outage traced to a data-entry error during routine maintenance that affected primary inspection kiosks disrupted processing at multiple Canada–U.S. border crossings and some airports this week. The interruption produced major commercial-vehicle backups, with waits reported as long as seven hours at the Blue Water Bridge and roughly two hours for trucks at the Ambassador Bridge, while long queues clogged I-190 approaches to the Peace Bridge and Lewiston‑Queenston crossings; the Niagara Falls Bridge Commission advised carriers to avoid Lewiston‑Queenston. CBSA said technical issues were fixed at various points (with remedies applied Tuesday or Thursday), but officers are still working through a backlog as normal processing resumes. Airports including Toronto Pearson reported longer passenger wait times due to kiosk outages, and CBSA, provincial transportation agencies and bridge authorities said they are coordinating traffic management, staffing primary inspection lanes, and investigating the cause as they clear shipments and traffic.