Zoho Launches Zia LLM for Enterprise AI Use

Zoho, a Chennai-based SaaS company, has launched its proprietary large language model, Zia LLM, designed for enterprise tasks including structured data extraction, summarization, speech-to-text conversion in English and Hindi, and Retrieval-Augmented Generation. Built in-house using NVIDIA’s AI-accelerated platform and available in 1.3B, 2.6B, and 7B parameter versions, Zia LLM prioritizes privacy, efficiency, and contextual intelligence, with Zoho maintaining control over its infrastructure and customer data. The company introduced Zia Agent Studio, a no-code/low-code tool for building AI agents, and a Model Context Protocol server for secure integration with third-party systems. Zoho’s approach includes a human-in-the-loop model to verify AI outputs and a privacy-first philosophy, distinguishing it from competitors like ChatGPT and Gemini. Zia LLM is initially available to select enterprise customers in the US, with plans for a broader global rollout and expanded language support. Voice interaction capabilities are being integrated, starting with Zoho CRM and with localization for more Indic and European languages underway.