Rise of Virtual GP Appointments in England

Recent data indicates a significant increase in virtual consultations within the NHS, with a notable decrease in missed appointments. In June 2024, 9.6% of in-person appointments were missed compared to 7.8% for virtual ones, prompting NHSGGC to promote video and telephone consultations for their convenience and cost-effectiveness. Meanwhile, in England, one in 20 GP appointments in August were conducted online, marking a record high of 5.2%, reflecting a growing trend towards remote healthcare. Although the rise in virtual appointments has coincided with a drop in face-to-face consultations, concerns persist regarding the overall capacity of GPs to meet patient demands. Healthcare professionals emphasize the importance of respecting patient preferences for in-person visits while also acknowledging the benefits of virtual consultations. This shift towards digital healthcare aims to enhance accessibility and efficiency in patient care.