Robert Knodell Resigns as Missouri DSS Director

Robert Knodell, the director of Missouri's Department of Social Services (DSS), will resign on January 13, 2025, to become the city manager of Poplar Bluff, his hometown. Knodell has served as DSS director since October 2021, focusing on staff pay raises, technological modernization, and a preventive approach to child welfare. His tenure saw criticism over public benefits administration, specifically long wait times for food aid interviews, prompting a federal ruling against the state. The DSS is requesting $11 million to hire 220 new staff in the Family Support Division to improve service compliance and reduce wait times. Governor Mike Parson praised Knodell for his dedication and impact during his service, which included a prior role as deputy chief of staff. Knodell expressed a bittersweet sentiment about leaving DSS, highlighting the relationships built over the past three years.