Fergburger Apologizes After Racial Slur Incident

Fergburger, a popular burger restaurant in Queenstown, New Zealand, has publicly apologized after a customer received a receipt with a racist label, 'ching chang,' instead of their name. The incident occurred when the customer did not provide their name to the server, prompting an internal investigation by the restaurant. In response to the backlash, Fergburger acknowledged the inappropriate behavior, stating it does not reflect their values, and has committed to implementing cultural sensitivity training for all staff. They expressed gratitude to the customer for their feedback, and invited them to discuss the matter further. The restaurant reiterated their dedication to ensuring such incidents do not happen again, emphasizing the seriousness of the situation. Fergburger has also clarified that the employee identified on the receipt was not the one responsible for the racial slur.