Jennifer Metcalfe, the actress portraying Mercedes McQueen in Hollyoaks, has opened up about her emotional connection to her character's new storyline involving bowel cancer, a disease that claimed her father's life when she was just 15. The recent time jump in the soap revealed Mercedes's battle with cancer, prompting Metcalfe to reflect on her own experiences and grief. She expressed that the storyline serves as a form of therapy for her, allowing her to confront her father's death and connect with the struggles of women facing similar battles. Filming has been particularly challenging, as Metcalfe undergoes a physical transformation for the role, including wearing a bald cap to depict hair loss due to chemotherapy. She believes this storyline is significant not only for her character but also for viewers, as it highlights the harsh realities of life and illness. Metcalfe has collaborated with Bowel Cancer UK to ensure the portrayal is authentic and impactful.